🔒 Privacy Policy

This Privacy Policy describes how Mulebuy Buzz (“we,” “us,” or “our”), operating the website https://mulebuy.buzz, collects, uses, and discloses your personal information when you use our services as a reverse purchasing agent. We are committed to protecting your privacy and handling your data transparently.

1. Information We Collect

We collect information that you voluntarily provide to us when you inquire about our services, place an order, or communicate with us. The types of personal information we may collect include:

  • Contact Information: Your name, email address, phone number, and postal address (for shipping and invoicing).

  • Transaction Information: Details about the reverse proxy shopping items you request, purchasing history, payment details (processed securely via third-party payment processors, we do not store full payment card numbers), and shipping instructions.

  • Communication Data: Information contained in any communication you send to us, such as emails, contact form submissions, or chat messages regarding sourcing requests and service feedback.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Reverse Proxy Services: To process your sourcing requests, purchase items on your behalf, manage logistics, and arrange delivery of goods.

  • Communication: To communicate with you about your orders, provide updates on sourcing progress, respond to your inquiries, and send administrative notices.

  • Service Improvement: To analyze how our services are used and to improve the functionality, efficiency, and quality of our sourcing processes and website.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect the rights, property, or safety of Mulebuy Buzz, our clients, or others.

3. Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

  • Suppliers and Vendors: We share necessary transaction and delivery information with Chinese suppliers, manufacturers, and vendors to fulfill your specific sourcing requests.

  • Logistics Providers: We share contact and delivery details with shipping carriers, freight forwarders, and logistics partners to facilitate the delivery of your purchased items.

  • Professional Advisors: We may disclose your data to our accountants, lawyers, and other professional advisors as necessary for the purpose of obtaining professional advice.

  • Legal Authorities: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations or protect our rights.

We will never sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect the personal information we process. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Thank you for trusting Mulebuy Buzz with your reverse purchasing needs.